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The interview: John Morley, director, Johns&Co

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John Morley is the managing director of specialist luxury property management company Johns&Co.; a business he founded this month to help investors and tenants letting and occupying high specification, high end homes.  

Mayo-born John moved to the UK in 2008 and has since enjoyed an impressive career in the luxury property market. He was formerly head of international sales at The Ballymore Group, a role which saw him regularly tour Asia and Middle East to meet investors and market high specification properties to them.

The role saw him become accustomed with the demands and expectations of this clientele but he soon realised the unrivalled level of service they received throughout the buying process wasn’t always replicated once properties were put into the hands of letting agents.

An epiphany of sorts, it spurred him into establishing Johns&Co and the company has already been appointed by Ballymore as its sole letting agent, meaning it has already started marketing homes to rent at some of London’s most desirable developments including 21 Wapping Lane and, in early 2014 Embassy Gardens in Nine Elms.

With a desire to reach tenants as much as investors, Johns&Co also offers a bespoke concierge service to all occupiers who move into properties it markets.

Here John tells us more about the brand new service he’s introduced and how it will help frustrated landlords and tenants who want more than a run of the mill property management service…

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Tell us more about Johns&Co?

We have a single aim to deliver a service that meets the requirements of tenants and landlords living in and investing in high-end homes. My team has a collective commitment to delivering an exceptional level of service to our clients be they investors or occupiers.

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What do you do that’s different to other property management companies?

We understand that customers who invest in or want to live in expensive properties want a level of service to match. They’re drawn to the finer things in life; good design, a nice town or village and they want a property management company who enhances that experience rather than add any difficulties.

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How does your service benefit investors who have a luxury property portfolio?

Our expertise in the market ensures that investors receive first class assistance in letting and managing their property, leaving them with the peace of mind that their investment is in good hands.

Our earlier marketing campaigns on new developments mean we secure occupancy early for our investors, well ahead of the legal completion of your property. This commitment from the outset shows how committed Johns&Co are to improving your investment.

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And what about tenants who are seeking a luxury home to rent?

Johns&Co tenants benefit from a ‘bespoke approach to hospitality’ which enhances their living experience. As exclusive agents at 21 Wapping Lane and all future Ballymore Group schemes, Johns&Co has a unique relationship with all personnel at our developments – from the concierge and security to the dedicated teams working in the building’s leisure facilities; relationships which greatly benefit tenants from the day they move in.

The team has around the clock access to the development, allowing flexible arrangements to be made for viewings and inspections, giving occupiers the on-site presence that no other agent will be able to provide.

The Johns&Co team also operates from the 21 Wapping Lane site meaning we are available as and when tenants need them – it’s what sets us apart as a business.

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How can Adelto readers find out more about Johns&Co?

We welcome all contact be it via our website johnsand.co.uk or by telephoning the team on +44 (0) 20 7118 0300.

Johns&Co launched its service at 21 Wapping Lane in July. Invitations are extended to any prospective landlords or tenants.

About

Assif is a luxury travel and design aficionado currently working as a BBC content producer. He holds an MA in journalism from the University of Leeds. He is partial to tea and cake - Yorkshire Tea Gold Blend please. His favourite trips include island hopping in the Seychelles, a mountain escape in Kashmir and getting lost in Hong Kong.

Assif is the current editor of Adelto Magazine. Follow him on Twitter and Instagram: @journolista.

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September 2, 2013 | Professionals | View comments

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